☕ Privacy Policy – Relaxncoffee EU
At Relaxncoffee, we respect your privacy and handle all personal data responsibly. This page explains what data we collect, how we use it, and how we keep it safe.
🔹 1. Information We Collect
When you place an order, contact us, or sign up for our newsletter, we collect basic information such as:
- Name, address, phone number, and email.
- Payment details (processed securely through Revolut, Stripe, or PayPal).
- Order history and preferences.
We never store full credit card information.
🔹 2. How We Use Your Data
We use your data to:
- Process and deliver your orders.
- Send order confirmations and tracking updates.
- Reply to your messages and support requests.
- Share news or offers only if you’ve subscribed to our newsletter.
You can unsubscribe at any time through the link in our emails.
🔹 3. Data Protection
All transactions are encrypted (SSL).
We comply with EU General Data Protection Regulation (GDPR) and Cyprus privacy law.
Access to your personal data is limited to authorized staff only.
🔹 4. Cookies Policy
Our website uses cookies to:
- Improve navigation and shopping experience.
- Remember your cart and login preferences.
- Analyse anonymous traffic through tools like Google Analytics.
You can disable cookies in your browser settings anytime.
🔹 5. Sharing Information
We do not sell, trade, or rent user data.
Data may only be shared with trusted third-party services used for payments or shipping, such as:
- Revolut, Stripe, and PayPal for secure payments.
- Cyprus Post or courier partners for deliveries.
🔹 6. Your Rights
You can:
- Request a copy of your data.
- Ask for correction or deletion of your information.
- Withdraw consent for marketing at any time.
To exercise any of these rights, email support@relaxncoffee.eu.
🔹 7. Retention Period
We keep order data only for as long as required by law for accounting and tax purposes, then delete or anonymize it.
🔹 8. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect new services or legal requirements. The latest version is always available on this page.
🔹 9. Contact Us
For any questions about privacy or data protection, please contact:
📧 info@relaxncoffee.eu
🔗 Internal Links
